We are committed to constant evolution and making use of cutting edge case management software to better represent our injured clients.
Staying ahead of the curve and a commitment to evolution are an essential element to any successful law practice. At Mullen & Mullen we utilize powerful cloud-based software with bank grade encryption to protect our clients’ data. The software has been highly customized by the attorneys themselves to make sure best practices are utilized. The result is a powerful and robust solution that gives us a competitive edge.
Often times a case event will trigger multiple other events and tasks. Our injury law firm has created numerous custom workflows to ensure nothing falls between the cracks and that injury cases are given the individual attention they deserve. For example, a workflow is triggered when claims are set-up/reported to verify we receive prompt responses from insurance carriers. Another workflow is utilized when medical bills and records are requested to verify they are received in a timely manner. These are just a few examples of the numerous custom workflows that allow our clients’ injury cases to proceed as smoothly as possible.
Document Templates and Document Management
An effective law firm has to review, process, and create a substantial number of documents every single day. Our cutting-edge software allows us to quickly produce accurate injury case documents with the click of a single button by automatically pulling-in the latest information. This ensures your case is presented in a professional and timely manner. Incoming electronic documents are imported directly into the client’s respective case file enabling all our law firm employees to instantly have access to the most recent developments.
The cloud-based nature of our software allows our injury attorneys to have access to clients’ case information 24:7. The lawyers have a secure App on their phones that allow them to access contacts, case notes, and case documents while away from the office. The ability to immediately access information ensures our clients are provided prompt responses when they have questions and also sends a powerful message to the insurance companies.
We bolster the effectiveness of our case management software further by integrating other technology solutions. For example, case emails are automatically linked to clients’ individual files. Any attachments are linked as case documents. We utilize an electronic fax service which allows incoming faxes, outgoing faxes, and fax confirmations to also be quickly linked to clients’ individual case files.
Our personal injury law firm’s use of powerful, highly-customized case management software allows us to spend more time communicating with our clients. This ensures we can quickly take action on injury cases, aids in claim development, and leads to better results for our clients.