The insurance company wants you to give them a recorded statement. But, you don’t have to give them one! Find out when you should and shouldn’t in this post.

By this time in your life, you’ve probably given at least one recorded statement to an insurance company before.

Did you know you don’t have to do that at all?

Yes, the claims adjuster comes into the situation and approaches it like they make all the rules. They don’t give you a choice. They recite what they have to and ask you to give a recorded statement about your car accident.

Here’s the thing: they know most people say “yes” because they feel obligated to.

But, there’s no written law anywhere that says you have to. It doesn’t exist in Texas. And the Federal Government has not written any such law. It simply does not exist.

The Big Problem with Giving Recorded Statements to Insurance Companies…

Insurance companies use recorded statements for one thing, and one thing only: trying to find a way to minimize or eliminate any money they might owe you. Remember, they are multi-billion dollar corporations who only care about making billions more.

Their strategy in using recorded statements usually revolves around two things:

  1. Getting you to say something that harms or discredits your case outright
  2. Hoping you say something that harms your case when read on a transcript

How you verbally respond can sound much different when written down on paper. And remember, claims adjusters do this work 40 hours per week for years. They know how to ask questions without “right” answers. And they’re skilled at what they do.

They often ask questions in ways that lead you to discredit yourself. It’s their job. And they get paid more for minimizing or denying your personal injury claim entirely.

What to Do When Asked to Give a Recorded Statement

In some situations, the value of your claim is so small that lawyers’ fees would eat up anything you might win. This might be the case if you’re in a minor fender-bender accident. An honest lawyer will tell you that. So occasionally, it makes sense to talk to the claims adjuster on your own.

If that situation applies to you, stick only to the facts. Get a copy of the police report. Tell the insurance company the same thing you told the police. Don’t chatter. Say only what’s necessary. Write it down first beforehand and talk through the story a couple times first with someone in your family. Don’t change even the slightest detail. You should be okay if you go that route.

However, if you get into a big accident, don’t talk to the insurance company at all. Let your Dallas personal injury lawyer do the heavy lifting. You focus on getting better from your injuries.

And if you’re not sure, you can always reach out to a personal injury lawyer for a free consultation. Look for one with a perfect A+ BBB rating (there’s no good reason, only excuses, to have anything less) and who’s a member of “Super Lawyers.” They’ll be honest and forthright with you, and let you know whether they can help you, and how to talk to the insurance company if they can’t help.